Freeze Membership

Freeze Membership

Thirty days after providing a notice, your billing will be suspended for the duration of the freeze. The billing will automatically resume once the freeze period has ended. Any suspended payments will be added onto the initial term of your agreement, extending the Membership term by the length of the freeze. Here are the details: You can freeze your account 1 month at a time for up to 3 months over the Calendar Year. You may still come in to use sessions you have available while your account is frozen.


Note: When you submit this online form, you will receive an email confirmation containing the information you provided. Please keep this for your records, as this is your receipt. If you do not receive an email within 24 hours (and you have checked your spam folder), please get in touch with us, so that we can check we received your form.


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